Refund Policy for CorpoShop

Thank you for shopping at CorpoShop. We value your business and strive to ensure your satisfaction with our products. Please review the updated refund policy below carefully.

1. Eligibility for Refund

• To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging.
• Items that are damaged, used, or not in their original condition may not be eligible for a refund**.
• Refund requests must be made within 7 days of receiving the product.
• Refunds are only applicable for payments made through SSLCommerz or Manual Bank Payment.

2. Refund Process

• To initiate a refund, contact our customer service team with your order number, transaction ID (for Manual Bank Payment), and details of the issue.
• Our team will review your request and notify you of the approval or rejection of your refund within 3 business days.
• If approved, the refund will be processed as follows:
  • For SSLCommerz payments: The refund, excluding the 2% transaction charge, will be credited to your original payment method within 7 business days.
  • For Manual Bank Payment: The refund will be processed to the provided bank account within 7 business days after verification of the payment slip and transaction ID.
• Refunds will not include any additional charges (e.g., the 2% SSLCommerz transaction fee).

3. Late or Missing Refunds

• If you haven’t received your refund within 7 business days after approval, please:
  • Check your bank account or contact your bank/SSLCommerz provider to confirm the status of the refund.
  • For Manual Bank Payment, ensure the provided bank details are accurate to avoid delays.
• If you’ve checked with your bank and still haven’t received the refund, please contact our customer service team with your order and transaction details.

4. Changes to this Refund Policy

• We reserve the right to modify this refund policy at any time. Changes will take effect immediately upon posting on our website.
• By making a purchase on our website, you agree to and accept the terms of this refund policy.

For any questions or concerns, please contact our customer service team.

Thank you for shopping with CorpoShop.