Privacy Policy for CorpoShop Limited

Last Updated: July 13, 2025

Thank you for choosing CorpoShop Limited. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your Personally Identifiable Information (PII) when you visit our website (www.corposhop.com), make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to enhance your shopping experience and provide our services efficiently. The types of information we collect include:

a. Personal Information

• Contact Information: Name, email address, phone number, and shipping address provided during account creation, order placement, or customer service interactions.
• Payment Information: For payments via Manual Bank Payment, we collect transaction IDs and payment slip details for verification. For payments via SSLCommerz, payment details are processed securely by SSLCommerz, and we only receive transaction confirmation.
• Account Information: Username, encrypted password, and order history when you create an account on our website.
• Customer Support Information: Details provided during interactions with our customer service team, such as emails, chat logs, or call records.

b. Non-Personal Information

• Browsing Data: IP address, browser type, device information, operating system, and website usage data collected via cookies and similar technologies.
• Analytics Data: Information about your interaction with our website, such as pages visited, time spent, and products viewed, collected through tools like Google Analytics.

c. Transactional Information

• Order details, including product names, quantities, prices, and delivery status, as specified in the product description.
• For Manual Bank Payments, uploaded payment slips and transaction IDs are stored securely for verification purposes.

2. When We Collect Information

We collect information when you:

• Register or create an account on our website.
• Place an order or make a payment (via SSLCommerz or Manual Bank Payment).
• Sign up for newsletters or promotional communications.
• Respond to surveys, promotions, or contests.
• Contact our customer support team.
• Browse our website, using cookies and similar technologies.

3. How We Use Your Information

We use your information to provide, maintain, and improve our services. Specific uses include:

• Order Processing and Delivery: To process orders, verify payments (via SSLCommerz or Manual Bank Payment), and arrange delivery as per our Delivery Policy.
• Customer Support: To address inquiries, process refunds (as per our Refund Policy), and resolve issues.
• Account Management: To manage your account, store order history, and provide personalized services.
• Website Improvement: To analyze browsing behavior and enhance website functionality and user experience.
• Marketing and Communication: To send order confirmations, delivery updates, and, with your consent, promotional emails or newsletters about our products and offers.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes in Bangladesh.

4. How We Protect Your Information

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration, including:

• Encryption: SSLCommerz uses secure encryption for payment processing. Account passwords are stored in encrypted form.
• Secure Storage: Payment slips and transaction IDs for Manual Bank Payments are stored in a secure database with restricted access.
• Malware Scanning: We perform regular malware scanning to protect our website.
• Access Controls: Only authorized personnel have access to your personal information, and they are trained to handle it confidentially.

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security but take all reasonable steps to safeguard your data.

5. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With trusted third-party providers, such as SSLCommerz for payment processing and logistics partners for delivery, to fulfill orders. These providers are bound by confidentiality agreements and use your information only for the specified services.
• Legal Requirements: When required by law, court order, or government regulation in Bangladesh, or to protect the rights, property, or safety of CorpoShop, our customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with assurances of continued protection under similar privacy standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and login details.
• Analyze website traffic and user behavior.
• Deliver personalized content.

You can manage or disable cookies through your browser settings, but this may affect some website features, such as account access or order placement. We do not use cookies for third-party behavioral tracking.

Google Analytics and Advertising: We use Google Analytics to collect anonymized data about website usage. We do not currently use Google AdSense or DART cookies for advertising purposes. If we implement advertising in the future, users can opt out via Google’s Ad Settings page or the Network Advertising Initiative opt-out page.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: Access or update your account information by logging into your CorpoShop account or contacting our customer service team.
• Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Deletion: Request deletion of your personal information, subject to legal and operational requirements, by contacting our customer service team.
• Do Not Track (DNT): We do not track users when a DNT browser mechanism is enabled, and we do not allow third-party behavioral tracking.

To exercise these rights, contact us via the details in the website footer.

8. Third-Party Links

Our website may include links to third-party websites, such as SSLCommerz for payment processing. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

• Retention of Information We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
• Order and Payment Data: Retained for at least 7 years to comply with tax and accounting regulations in Bangladesh.
• Account Information: Retained until you request deletion or your account becomes inactive for an extended period.
• Customer Support Records: Retained for a reasonable period to address future inquiries or disputes.

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child’s information has been collected, we will promptly delete it.

11. Compliance with Laws

a. California Online Privacy Protection Act (CalOPPA)

For users in California, we comply with CalOPPA requirements by:

• Allowing anonymous browsing of our website.
• Providing a clear Privacy Policy link on our homepage or the first significant page after entering our website.
• Notifying users of policy changes via our Privacy Policy page.
• Allowing users to update their information via their account or by contacting us.

b. CAN-SPAM Act

We comply with the CAN-SPAM Act by:

• Allowing you to unsubscribe from promotional emails at any time by clicking the “unsubscribe” link or emailing us at the contact details provided in the website footer.
• Using your email address to send order confirmations, delivery updates, and, with your consent, promotional content.

c. Fair Information Practices

In the event of a data breach, we will notify affected users via email within 7 business days. We adhere to the individual redress principle, allowing you to pursue legally enforceable rights against data collectors or processors who fail to comply with privacy laws.

12. Changes to This Privacy Policy

CorpoShop reserves the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CorpoShop Limited
Contact details as provided in the website footer

Thank you for trusting CorpoShop with your personal information.